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THE AGREEMENT

Terms of Service

The rules for using Malink, what you get when you pay for a plan, and when payments are refunded.

Last updated 25 October 2026

Who we are

Malink (malink.my.id) is a service for building a personal link page. It is operated by Chesira, based in Indonesia (“we”, “us”). These terms are an agreement between you and Chesira. By creating an account or paying for a plan, you accept them. If you don’t agree, please don’t use Malink.

Your account

  • You must be at least 13 years old to use Malink. If you are under 18, you need a parent or guardian’s permission to pay for a plan.
  • Give accurate details when you sign up, and keep your password to yourself. You are responsible for what happens under your account.
  • Your username becomes your page address. We may reclaim a username that impersonates someone else, infringes a trademark, or could be mistaken for part of Malink itself.

Your page and content

What you put on your page (your name, text, images and links) stays yours. You give us permission to store it, display it on your public page, and show it in previews when your link is shared, for as long as it is on Malink. Your page is public: anyone with the address can see it.

You are responsible for your content and for the sites you link to. Only upload what you have the right to share.

What isn’t allowed

Don’t use Malink to publish or link to:

  • anything illegal under Indonesian law, including online gambling;
  • phishing, malware, scams, or pages that trick people into handing over data or money;
  • sexual content involving minors, or sexual content shown without consent;
  • harassment, threats, hate speech, or content that encourages violence;
  • impersonation of a person or organisation, or content that infringes someone else’s copyright or trademark;
  • spam, or links that redirect people somewhere other than where they say.

Also don’t try to break, overload, or get around the limits of the service. We may remove content or suspend an account that breaks these rules, and we will tell you why where we reasonably can.

Plans and payments

  • Malink is free to use. Premium and Exclusive plans unlock more, as listed on the pricing page.
  • A plan is a one-time payment in Indonesian rupiah. It is not a subscription, nothing renews, and we will never charge you again for a plan you already own.
  • You pay the price shown at checkout. If we change a price later, it doesn’t affect a plan you have already paid for.
  • Payments are processed by Midtrans (PT Midtrans). Your payment details go to Midtrans, not to us, and Midtrans’ own terms apply to the payment itself.
  • Your plan is applied once Midtrans confirms the payment. A payment that is not completed before it expires is cancelled and nothing is charged.
  • A plan belongs to the account that bought it. It can’t be transferred or sold to another account. It lasts for as long as your account exists and Malink is running.
  • Buying a higher plan costs its full price. There is no discount for a lower plan you already own.

We keep improving Malink, and features may change over time. If we ever decide to shut Malink down, we will announce it at least 30 days in advance.

Refunds

Plans are digital and unlock as soon as the payment is confirmed, so payments are final and we don’t refund a plan because you changed your mind. We do refund the payment in full when:

  • you were charged more than once for the same plan; or
  • you paid, but the plan was never applied to your account and we can’t fix it within 7 days of you telling us.

To ask for a refund, email support@malink.my.id within 30 days of the payment, from the address on your account, with the order ID shown in your payment history. Approved refunds go back through Midtrans to the method you paid with; how long it takes to reach you depends on that method. A plan is not refunded when we close an account for breaking these terms.

Ending your account

You can stop using Malink at any time. You can delete your account and page yourself under Account settings in your dashboard, or email us from the address on your account and we will do it. Deleting an account does not refund a plan bought for it.

We may suspend or close an account that seriously or repeatedly breaks these terms, or when the law requires us to.

Availability and liability

We work to keep Malink running and your page online, but we provide the service “as is” and can’t promise it will never be interrupted. As far as the law allows, we are not liable for indirect losses such as lost income or lost followers, and our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under Indonesian consumer protection law that can’t be waived.

Changes to these terms

We may update these terms. When we do, we change the date at the top of this page. If a change matters to you, for example it affects payments or refunds, we will let you know before it takes effect, with a notice on Malink or by email. Using Malink after that means you accept the new terms.

Governing law

These terms are governed by the laws of the Republic of Indonesia. If a dispute comes up, write to us first and we will try to settle it together. If we can’t, it will go to the competent courts of Indonesia.

Contact

Questions about these terms, a payment, or a refund: support@malink.my.id. How we handle your data is covered in the Privacy Policy.